We want you to be fully satisfied with every purchase from Varezone. If for any reason you are not happy with your order, you may request a return within 30 days of receiving your item.

This policy explains how returns, replacements, and refunds work. Please read it carefully before submitting a request.

30-Day Return Window

You may return eligible products within 30 days from the date of delivery.

To be eligible for a return, the item must meet the following conditions:

  • Must be unused, unworn, and in original condition

  • Must include all original packaging, tags, accessories, and documentation

  • Must not be damaged due to misuse, mishandling, or wear

  • Must not be a customized, personalized, or final-sale item

Products that do not meet these requirements may not qualify for a refund or replacement.

Return Process

To initiate a return, please contact us at:

support@varezone.com

Include the following details:

  • Order number

  • Full name

  • Reason for return

  • Photos/videos (if the item is damaged or defective)

Our support team will review your request and send you return instructions.
Returns sent without approval will not be accepted.

Inspection & Approval

Once we receive your returned item, it will be inspected within 3–5 business days.

We will notify you by email whether your return has been approved or rejected, based on condition and eligibility.

Refunds

If your return is approved:

  • Refunds will be issued to your original payment method

  • Refund processing may take 5–10 business days depending on your bank

Please note:

  • Shipping charges (if any) are non-refundable

  • Refund will not be issued for items that arrive damaged due to improper packaging during return shipping

Exchanges

If you want to exchange your item for another size, color, or product, please contact us at support@varezone.com.
Exchanges depend on product availability.
If the requested item is not available, a refund will be provided.

Non-Returnable Items

The following items are not eligible for return or refund:

  • Customized or personalized items

  • Clearance or final-sale products

  • Items damaged due to customer misuse

  • Items returned after 30 days of delivery

Order Cancellations

Orders can be canceled before they are shipped.
Once the order is dispatched, cancellation is not possible.
You may, however, request a return after delivery.

Damaged or Incorrect Items

If you receive:

  • A damaged item

  • A defective product

  • An incorrect order

Please contact us within 48 hours of delivery with photos/videos.
We will arrange a replacement or full refund at no extra cost.

Contact Information

Website Name: Varezone
Email: support@varezone.com
Phone: +1 (773) 934-2596
Address: 112-45 207th St Jamaica, NY 11429, USA

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